Chapter 17

Square Enix like some other gaming companies, use knowledge management to help work on their games. On their blog they leave space for people to comment and talk about any issues they ate having with a specific game or what they would like to see in a new game. Although Square Enix obviously can't put everything that is suggested into a game, they try their best to make everyone happy. By using the comments people leave, the company can immediately fix any bugs or see what they can do better in a game next time. I think that many companies do this and that they gather their information to try to make every product better than the last. I think Square Enix could go a little more out of the way though. Perhaps they could do a better job by possibly having people ready to respond to any problems they are having with one of their products because not many gaming companies do that.